by Tracy B. on
Being a competitive blues dancer, and loving some of the musicians that pass through Biscuits and Blues, I was so excited to finally be able to attend the place when a friend's band passed through town tonight performing here. Finally, I was going to see what this place is like in person and oh my was I ever not impressed. It was a MAJOR disappointment!!!! First, no one was in attendance. I tried to scan the crowd and see if there were any blues dancers, but there weren't. The crowd consisted of a few bridge-and-tunnel-looking small groups which was disappointing as the band was amazing. There should have been a large draw to this night! Does anyone even handle promotions? It was a waste of good music. Second, we happily paid at the door to support our friend's band, even though one person was a relation, only to be informed downstairs that we were actually on the guest list and that the door man had been misinformed. Hopefully the money went to the band and not the doorman!!! I ordered one alcoholic drink, then my best girl friend and I asked for coffees. The coffee was terrible, and we weren't served any sugar or cream. We asked for both and were given sweetener and no cream. Several employees were congregating on the opposite side of the bar and I went to ask for real sugar, cream, and a stirrer. Some shorter bad-black-hair-dye-job bar manager (?) told me that they didn't serve stirrers with their coffee and that I was cutoff from any more drinks. I was in disbelief that someone could be cutoff from asking for a coffee-stirrer, and so she elaborated that my words were slurred. For those of you who don't know me- I speak with an accent. My words weren't slurred- they were merely not sounding like a typical American because both of my jaw joints are broken. I frequently get confused for being French or Eastern European. In Turkey once a couple from Ohio tried to tell me that I couldn't possibly be an American, but hey-- a car rear-ended me and I sound exotic, which is no reason to not give me a freaking coffee stirrer!!! Anyway, after having one alcoholic drink all night, I was informed by a badly groomed, damaged haired, incompetent manager that I could no longer be served anything to accompany my coffee nor have anymore liquor as she couldn't be liable for me being run over by a car upon me leaving the nightclub. Wow. I refuse to psychoanalyze her here and leave the review based more on the nightclub, but it is DISAPPOINTING!!! First, no dancing at all. Second, Horrific customer service. Third, terrible drinks. Forth, no organization or management to be seen other than the amazing band that was on the stage- they were good- the club not at all. I am so disappointed as I had looked forward to coming here for years. Seriously, the blues scene in San Francisco exists in many other places, and this is not one of them! It's really sad.
by Cathy H. on
Been to this place several times. I really like the very friendly coat check people, open space, chill & warm light ambiance, friendly patrons, cute bartenders, full closure bathroom stalls, strong pours masked by sweet and tart flavors, quick bar backs, etc.etc.etc. I love being able to walk down the staircase to a wide open oasis of beautiful people. There is a flossy/glam feeling when the walls of the staircase suddenly opens up to the venue. It feels like you're coming down from the stage. The list goes on. During the soft opening, I recommended this place to many friends. I even considered celebrating my birthday here. So why the single star? I have ABSOLUTELY NO TOLERANCE for UNETHICAL business practices. The day after my most recent visit, I happen to check my credit card charges online and realized that they stuck an additional 20% charge on my tab. There must have been a misunderstanding. Well, I left the tip line blank. Why? Because I paid the tip in cash. When ever possible I tip in cash so the bartenders and bathroom attendant don't have to be taxed on their tips. But who gives a business the right to overwrite the receipt? Greedy. HIGHLY UNETHICAL. Whatever...it's chump change. This place is on my slime list.
by Ivory Aschenbrener on
Four stars for overall but held one star back b/c btw course timeframe a little too long. Had a great night here. Dinner was very good only thing is too much time in between courses which explains why all my friends and I ended up making out with random people at the end of the night. The beds are just too convenient. At least there were beds because rolling around making out would have been painful or uncomfortable on/over/under regular dinner table and chairs. Food is good but the big draw is of course not just the food but ambiance, vibe, atmosphere. Expect to pay about $120 per person with alcohol which is not included in the prixe fix cost of $60 (when I went but i think it might have been raised to $70?). It's a good place to go with groups for a special occasion. Otherwise it's a little pricey...well unless you want to roll around a bed and make out right after dinner with 200 of your new closest friends. Smooch!
by Lee-Han J. on
I saw this place advertised plenty of times on the internet and magazines. My exboyfriend is a bigshot at this club so I always get in even though we ended on bad terms. It's a really nice club, the music is great. Sometimes the women can get bitchy though