by Andres Wice on Went here last Saturday night with about 8 friends for a birthday dinner. Let me start off by saying that the service was the most abominable thing I have ever experienced. This blonde waitress must have never waited a table before in her entire life. She came up and asked us "are you being helped yet?" This isn't the line for a bank teller, its a restaurant, we shouldn't have to tell you where your section is. She was so timid, maybe said 2 or 3 words the entire time we were there. She could barely take our order and messed up on a good portion of the items, and was fairly inattentive on top of everything. The busboys were even making faces at each other at how bad this girl was. Literally the worst waitress in history. Food was decent. Good guac I must say. After dinner we tried to go up for salsa dancing but were told we needed "a separate receipt for everyone at the table" in order to get in. Are you serious? We just spent $450 and you are giving us a hard time? We go outside to smoke a cigarette and the bouncer starts giving my friend a hard time about his shoes. Seriously? WE JUST SPENT $450 AND NOW WE CAN'T COME BACK IN BECAUSE OF MY FRIENDS SHOES??? Needless to say most of us left to go somewhere else. I would probably never come back here again. The staff is horrible and rude. This is one of those places you go to and wonder why they call it "the hospitality industry" because you get none here.
by Doyle Balassi on First visit - and it happened to be the US visit of Charanga Habanera from Cuba since the stupid embargo has been lifted. Insane, wild and energetic show. the good: assuming the floor is not as packed as it was, it's a great dance floor. Multiple bars made it easy to get water or other drinks without a huge pain. Great sound system. Decent bathrooms. Plenty of free street parking in the mostly vacant industrial area. Nice staff. Hat and coat check (rare in this sort of venue). the bad: and I heard from many folks the same thing - the ceiling collects heat from the guests and drips sweat onto the crowd. It is not ALL over the club, but there are places where the ceiling treatment is missing and the metal/aluminum structure is visible - you can see the condensation. Sorry, it is gross to the extreme and it would seem to be relatively easy to fix. A great show, and overall a very good club. Fix the ceiling dripping (on full house nights) and I change my rating to great.
