by Octavio Casson on I would like to leave zero stars, but that's not possible. I'm not quite sure how this place is actually in business given their customer relations skills. A group of my friends and I, about 10 girls, had selected 1 Oak for our good friend's bachelorette party. Adam, the contact from the website, was so helpful in making our bottle service reservation and assured us the night would go smoothly. We even called 3 times to confirm in the weeks before the event. When we arrived at about 11 pm, the doorman fully knew we were coming and greeted us with, "Oh yeah, the bachelorette party!" But he let us know the club would be open in about 20 min, so we went to a bar around the corner for a drink. When we returned about 40 min later, the host had arrived and was now working the door. I'm still trying to figure out what kind of tangible skills this person brought to the job (aside from looking one step above homeless, which is cool now?). He proceeded to pretend he had no idea who Adam was (check out the website, he's listed as a contact) and attempted to form a moderately coherent sentence explaining there was some sort of birthday party so we could not come in. This was extremely confusing, since making a RESERVATION usually means that you reserve your space. My friends and I chose this venue because our friend is only having one bachelorette party and wanted to send her off in style. The story from the host (whose name was Ben/Bin?) was absolutely ridiculous. Great job turning away 10 attractive, 25-year-old girls willing and ready to pay for bottle service. I'm sure your I-banker clientele has dwindled, so not sure what demographic you're going for now (middle-aged? ugly?). This was not just a group trying to get in to be caught up in the "scene," it was a special occasion people flew in from out of town for. So, please, 1 Oak, don't waste people's time. Honor reservations or don't make and confirm them, and maybe consider hiring people that don't show up to work high. I'll be super excited to check out the venue that replaces you when you go out of business in a few months.
by Renaldo Faggs on Magners? - check Social distortion on the jukebox? - check Interesting crowd with at least a few attractive people (besides myself ha ha)? - check Pool tables? - check Good dive bar in an otherwise uninteresting area? - check Five Stars? - check
