by Stephan S. on
The Phoenix is a lie. (So much so that the "Phoenix" painted on the side of the building actually resembles a giant SEAGULL! No joke, find a pic!) Before I begin, I will sum up my review thusly: The Phoenix is overpriced, has in place too many rules which are in direct opposition to it's reputation, and supports a ruthless staff of parochial-school style enforcers. Commence review! They bill The Phoenix as the "rock star hotel." The only rock star I could envision staying here would be Zamfir, Master of the Pan-Flute (though I imagine even HE would disturb the staff's fragile sensibilities)! Some reviews mention the dirty floors, or the circa-(insert decade here)'s decor, but honestly, I didn't have a problem with the cleanliness or the motif. In fact, style is about the ONLY thing this place has going for it (ROCKIN' style, honestly). So a friend of mine decided this would be the perfect place to gather his friends to debauch for his birthday. Wow, did the staff at The Phoenix ever squash those plans! First, there is a 10:00pm "curfew" in place. Noise is absolutely not tolerated. When our party of 12 arrived at about midnight, the night manager Andy actually stalked us until we reached our room, and then patronized the birthday boy, "reminding" him of the $100.00-per-noise infraction fee! What kind of "rock star hotel" has a noise infraction fee, enforced with Gestapo-like abandon? The Phoenix. (*Note: Maybe this is a non-factor, and guests at The Phoenix don't ever narc each other out, but for $100.00 a pop, only a rock star could afford to find out!) Later (about 3:00am), my girlfriend and I went to the front desk to inquire about the empty next-door room (#44), as we did not want to violate The Phoenix's "two guests per official patron" rule (ANOTHER RULE!!!), for which our friend would incur another charge. So anyway, I asked night manager Andy, "what's the deal with room 44?" Andy quickly responded, "you mean room 43? Are they being noisy?" Wow. I think they actually have a directive from on high to incur as many rules violation charges as possible. On the plus side, I got an excellent night's sleep, because the place was quieter than a sound-proof room in deep space. Being the "rock star hotel," however, I was kind of hoping for a late-night pool party (Pool closes at curfew), or for Russell Brand to interrupt my slumber and DEMAND I do lines with him, or, or... SOMETHING! All said, The Phoenix may have a storied history, and at least I can say I stayed there, but seeing as how my venture was not sight-seeing in nature, I left sorely disappointed (and that does not even speak to how bummed my friend the birthday boy was). Avoid The Phoenix and find a Hotel 6 if you're going to San Francisco to party, you'll be better off and your pocketbook will thank you.
by Ricky R. on
i wasn't feeling everything on the menu so when in doubt just get a burger. that burger was probably one of the better burgers that i've had in a long long time, the whole area in highlands is nice. after dinner we walked across the street to have a cigar at n highland cigar
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